Privacy Policy

GES1 Limited 1 Haywain Walk, Basingstoke, Hampshire, RG23 7PG, United Kingdom Email: info@ges1limited.com · Phone: 0745 326 8135

Last updated: 29 June 2026

1. Introduction

GES1 Limited ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal data when you use our website at www.ges1limited.com (the "Website") or engage our electrical, solar PV and renewable energy services ("Services").

We are the data controller for the personal data we process. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information we collect

We may collect and process the following:

• Identity and contact data – name, postal address, email address, telephone number.
• Service data – details of the property, the work requested, quotes, surveys, certificates and invoices.
• Financial data – payment details and transaction records (we do not store full card numbers).
• Technical data – IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
• Communications – records of correspondence and enquiries.

We collect this directly from you, from your use of the Website, and occasionally from third parties such as referrers or credit reference agencies (for business accounts).

3. How we use your information

We use your personal data to:

4. Marketing

We will only send marketing communications where you have consented or where we have a legitimate interest and the law allows. You can opt out at any time by emailing info@ges1limited.com or using the unsubscribe link in our emails.

5. Sharing your information

We do not sell your data. We may share it with:

• Subcontractors, suppliers and service providers who help us deliver the Services;
• Certification and accreditation bodies (e.g. NICEIC, NAPIT, MCS) where required;
• Payment processors, accountants and IT providers;
• Regulators, law enforcement or other authorities where required by law.

All third parties are required to keep your data secure and use it only for the purposes we specify.

6. International transfers

Your data is generally stored within the UK or European Economic Area. If any provider stores data elsewhere, we ensure appropriate safeguards (such as UK adequacy regulations or standard contractual clauses) are in place.

7. Data retention

We keep personal data only as long as necessary:

• Customer and project records: typically 6 years after the work, to meet contractual and tax obligations.
• Electrical certificates and safety records: retained per statutory and accreditation requirements.
• Marketing data: until you withdraw consent.

We securely delete or anonymise data once it is no longer needed.

8. Your rights

Under the UK GDPR you have the right to:

• Access a copy of your data;
• Have inaccurate data corrected;
• Request erasure ("right to be forgotten");
• Restrict or object to processing;
• Data portability;
• Withdraw consent at any time.

To exercise these rights, email info@ges1limited.com. We will respond within one month. There is normally no charge.

9. Cookies

Our Website uses cookies and similar technologies to function and to understand how it is used.

• Strictly necessary cookies – required for the site to work.
• Analytics cookies – help us measure and improve performance (e.g. Google Analytics).
• Functional cookies – remember your preferences.

You can manage or disable cookies through your browser settings. Disabling some cookies may affect how the Website works. Where required, we ask for your consent before setting non-essential cookies.

10. Data security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. No transmission over the internet is fully secure, so we cannot guarantee absolute security.

11. Children

Our Website and Services are not directed at children, and we do not knowingly collect data from anyone under 16.

12. Changes to this policy

We may update this policy from time to time. The current version is always published on this page with the date of the latest revision.

13. Complaints and contact

For any questions about this policy or your data, contact:

GES1 Limited 1 Haywain Walk, Basingstoke, Hampshire, RG23 7PG Email: info@ges1limited.com · Phone: 0745 326 8135

If you are unhappy with how we handle your data, you may complain to the Information Commissioner's Office (ICO) at www.ico.org.uk or 0303 123 1113.

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